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Testimonials

Below are some recent testimonials that have been provided by our service users in relation to the care services that we have delivered.

“You were all lovely to my mother”

“To all the staff and girls who cared for my mother. Thank you all so much she really was happy with the care she received. With reluctance, she has now settled into a Care home where I worked for 19 years. I can now visit twice a day which she likes. Once again thank you for all you did for her you were all lovely to my mother.”

Service User’s Daughter – September 2017

“Thank you very much”

“Thank you very much for all you have done for me.”

Service User – August 2017

“You have all worked wonders”

“From the people in the office who make sure the carers are sent to us and to every single carer who has helped my husband Bernard to get back to his old self. You have all worked wonders. It’s wonderful to know there are lovely people like you out there to help when it’s needed. Once again thank you all.”

Service User’s Wife – August 2017

“You are very special people”

“The girls who cared for mum are worth their weight in gold. They work so hard, always cheerful and so very lovely. I will miss them all so much. You are very special people.”

Service User’s Family – June 2017

“Keep up the good work, you will never be forgotten”

“A big thank you for the care and attention you gave our mum. This helped to keep mum in her own home, which was her wish. Keep up the good work, you will never be forgotten.”

Service User’s Daughter – June 2017

“Thank you for all your help”

“To Westwood staff, thank you for all your help, it was appreciated, with best wishes.”

Service User – May 2017

“Tricia really did appreciate the care and concern”

“Many thanks to all at Westwood. Tricia really did appreciate the care and concern which was shown by you. Again with heartfelt thanks.”

Service User’s Husband – April 2017

“I will remember you all”

“Thank you for making my time with the company so enjoyable. I will remember you all and will take everything you have taught me into my new job.”

Ex Staff Member – March 2017

“Much appreciated”

“Thank you for your kind words and the card which you sent and to Ben for sorting out my shifts without question at this stressful time. Much appreciated.”

Staff Member – February 2017

“Thank you to everyone”

“To all at Westwood, thank you to everyone for all your support and understanding”

Ex Staff Member – January 2017

“Happy 2017 to you all”

“Thank you very much for my vouchers much appreciated to be appreciated. Happy 2017 to you all.”

Ann S (Staff Member) – December 2016

“Thanks for making me feel so appreciated for my work”

“Hi Guys & Gals. Just wanted to say a HUGE thank you for my Christmas Bonus, my Carer of the Year Award and above all else, thanks for making me feel so appreciated for my work. You guys are awesome!”

Phil (Staff Member) – December 2016

“The service we got was both professional and fantastic”

“How I wish I had found you sooner! Sadly Laurie has now had to go into a care home but without your help this would have happened sooner, from Sharron on reception through to Dom his carer the service we got was both professional and fantastic and my family and I could not thank you enough – I would not hesitate to recommend you to anyone. Once again thank you and all your lovely staff – too many to be named!”

Service User’s Wife – October 2016

“She is always cheerful and I look forward to her visits”

“Westwood Care help me with my shopping. I can’t get out any more and I have one carer who calls twice a week and helps me do a shopping list and then she goes and gets my shopping. Nothing is too much trouble for her. She is always cheerful and I look forward to her visits.”

Service User – September 2016

“The manager was always available to talk to and willing to help wherever possible”

“Our mum has been ill for several years and has needed to be cared for at home. The staff that came from Westwood Care were very caring people, always willing to go the extra mile. The manager was always available to talk to and willing to help wherever possible. Sadly our Mum passed away but without the help of Westwood, she wouldn’t have been able to spend her last years in the comfort of our own home.”

Service User’s Daughter – September 2016

“Without their help we would struggle on our own at home”

“My carers are really good, they arrive on time and they do chores for me and my wife. Without their help we would struggle on our own at home.”

Service User – June 2016

“The staff are really good and caring”

“I have been with Westwood Care for the past 3 months. The staff are really good and caring. The office staff are always willing to help and are very friendly.”

Service User – June 2016

“I couldn’t stay in my home without Westwood Care and Support”

“The staff help me and the office staff are nice and approachable and friendly and helpful. I couldn’t stay in my home without Westwood Care and Support staff.”

Service User – May 2016

“Nothing is too much trouble”

“My niece has a degenerative condition which means that her needs change on a regular basis and the manager will come out and re-assess her all the time. Nothing is too much trouble and this gives the family reassurance that her needs are been met.”

Service User’s Aunty – May 2016

“Westwood has supplied excellent staff”

“I have a life threatening illness and I need staff that are well trained and able to look after my care needs. I requested male careers and Westwood have supplied excellent staff and the management visit on a regular basis to update my needs.”

Service User – May 2016

“The staff are brilliant and the training they receive is excellent”

“I have used Westwood Care for the last 4 years. They have helped me with my personal care and rehabilitation. The staff are brilliant and the training they receive is excellent.”

Service User – April 2016

“I get the same staff that I know and trust”

“I am registered blind and Westwood provide staff to help me with my day to day care needs and to take me to appointments. They are all brilliant, I get the same staff that I know and trust.”

Service User – April 2016

“The office staff are all very polite and helpful”

“My dad receives care every AM from Westwood Care and Support, he has a small team of staff that he trusts and relies on to help with his day to day care. The office staff are all very polite and helpful.”

Service User’s Daughter – April 2016

“Thank you to everyone”

“Thank you to everyone for all your support and understanding.”

Staff Member – April 2016

“Thank you for all your support over the years”

“Thank you for all your support over the years and thank you to all the staff for their help.”

Service User’s Father – October 2015

“You all helped to make her comfortable”

“We would like to thank everyone who cared for Sheila, you all helped to make her comfortable and were very kind to my father and everyone else.”

Service User’s Daughter – September 2015

“I would like to thank you all”

“I would like to thank you all for the care & support you provided for Nora while she was at home.”

Service User’s Daughter – September 2015

“Ben’s Personal Assistant has been amazing with him”

“Ben’s Personal Assistant has been amazing with him and really helped out with everything.”

Service User’s Social Worker – August 2015

“I am extremely grateful for the support my PA gave me”

“I am extremely grateful for the support my PA gave me and her patience, she went beyond her role, thank you.’”

Service User – August 2015

“Thank you for the help and support”

“Thank you for the help and support caring for Isobel over the summer, and enabling us to have a honeymoon. It was amazing!”

Service User’s Mother – June 2015

“Thank you for all your help”

“Thank you for all your help with mum and dad.’”

Service User’s Daughter – June 2015

“It’s such a relief that my mum is so well cared for”

“Thank you so very much for the wonderful support, it’s such a relief that my mum is so well cared for. The prompt response of your staff to call in the community nurse was great.”

Service User’s Daughter – May 2015

“The PA diligently cared for him and was a great comfort to us”

“My son’s PA was most helpful and understanding at a time I found difficult. The PA diligently cared for him and was a great comfort to us at a time when we both needed some reassurance.”

Service User’s Son – April 2015

“You all worked wonders”

“Just to say a big thank you to all at Westwood Care, for helping us out at short notice last weekend. You all worked wonders.”

Service User’s Daughter – March 2015

“Westwood Care and Support are there to help you”

“Westwood Care and Support are there to help you when you cannot get out independently. They have provided me with personal care and support to help me get me ready for bed. They also do social calls so that if I want to go shopping or visit friends then I can. I would highly recommend Westwood, I have been with them since January 2013 and they have been very good.”

Service User – January 2015

“I can’t sing their praises enough”

“I would like to say thank you to your staff for the care my husband was given whilst I had a much needed break. I can’t sing their praises enough. He told me nothing was too much of a bother for them. A credit to Westwood.”

Service User’s Wife – September 2014

“My daughter is always happy on my return from work”

“I would just like to thank my daughter’s team at Westwood for being lovely and caring with the support they offer. I would not be able to work without her team of personal assistants. My daughter is always happy on my return from work.”

Service User’s Mum – August 2014

“Exactly what we wanted for him and were looking for in a care service”

“All the PA’s that work with my son are brilliant and really interact well with him which is lovely to see and exactly what we wanted for him and were looking for in a care service.”

Service User’s Father – May 2014

“I would like to thank everyone at the office and my mum’s personal assistants for all the help and support over the last year and helping my mum to remain at home as she wished for as long as she could.”

Service User’s Son – February 2014

“You have been wonderful and we could not have managed without you”

“This is the first time that mum and dad have been in receipt of care. I would like to say a big thank you on behalf of all our family for all the care Westwood has given us this year. You have been wonderful and we could not have managed without you.”

Service Users Daughter – December 2013

“Keep it up you are all a great team and a good laugh”

“The office team are approachable and do a fantastic job under pressure, credit where credit is due. Keep it up you are all a great team and a good laugh.”

Staff Member – December 2013

“The carers we have are very efficient, reliable and friendly”

“My husband has been with Westwood for nearly 2 years, I highly recommend Westwood Care and Support Services. The carers we have are very efficient, reliable and friendly. We are very satisfied with the care and support given.”

Service User’s Wife – October 2013

“All the PA’s are very good and I like that my parents always know who is coming”

“I just wanted to thank my mother and fathers PA last night. Whilst on a sleeping night she identified that my father was not well and raised the alarm. She called an ambulance and dealt with the situation brilliantly and calmly. All the PA’s are very good and I like that my parents always know who is coming and that they have a regular team that they have built good relations with.”

Service User’s Daughter – July 2013

“We have been highly satisfied with the level of care provided”

“After 6 months of my husband receiving care from Westwood we have been highly satisfied with the level of care provided. The four PA’s who attend my husband are very efficient and friendly and also look after him very well. He also looks forward to them arriving. We feel comfortable and all of the PA’s are trustworthy. Thank you Westwood Care and Support!”

Service User – August 2012

“Very good service from Westwood Care”

“I have been with Westwood Care and Support since December 2011. I have my own small team of PA’s who support me with my personal care, cooking, cleaning and making important telephone calls so allowing me to live independently in my own home. As I am confined to my wheelchair this takes away a lot of stress from my daughter. Very good service from Westwood Care”

Service User – August 2012

“I fully enjoyed being with PA’s because they listen to what you say”

“I have been with Westwood and my P.A’s since October 2011 and I have been to a lot of places with them including the seaside, Lincoln, York and Eureka. I have been bowling with a group and it’s a good laugh being able to chat to the group. I have visited a wide range of churches in the east riding because I like taking photos and video footage of the architecture. Me and my P.A’s went on a ghost hunt in York and found out interesting facts and stories about the ghosts of York. I fully enjoyed being with my P.A’s because they listen to what you say and they take you places where you’ve never been before.”

Service User – May 2012

“I love my PA’s because I love the places we go”

“I joined Westwood care in September 2011, my first day out was to the deep. We took the wheelchair in case I needed it, now we don’t need the wheelchair because my pa’s are helping me to build strength in my legs. We’ve also been for numerous walks. We went to the cinema, Hollywood Bowl, shopping and museums which are all things I like doing. Being able to take pictures, do my scrapbook, look around churches and abbeys and also gift shops are great. I love my pa’s because I love the places we go.”

Service User – March 2012